We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for certain products and services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We collect the following types of information:

(a) Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, we may collect Personal Information including but not limited to your name, email address, location, IP address, and other browser cookie information. We may collect other Personal Information you provide us through your use of our services.

(b) Information Collected Automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, potential email information, and the page you requested.

“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features. Our advertising partners may also transmit cookies to your computer, when you click on ads that appear on our site. This Privacy Policy does not cover the use of cookies by any advertisers.

When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our Website, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.

 (c) E-mail and Other Communications:

We may contact you by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service.

(d) Additional Information:

We may collect and store information that your computer or mobile device provides to us in connection with your use of the Website, such as the type of computer or mobile device, unique device ID, IP address, MAC address, device’s operating system and physical location (including geographic, beacon based, and/or GPS location).

(e) Opting Out

If you would like to opt-out of (b) Information Collected Automatically, visit https://www.increasingcustomers.com/opt-out

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Gård Estate Wines SMS Privacy Policy

 

At Gård Estate Wines your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data, particularly in relation to SMS communications.

SMS Communications

To provide updates and offers, and to enhance your experience, we may use your personal data to contact you with SMS messages. These messages are primarily transactional and informational, relating to your orders, wine club, and customer support.

This may include:

● Order updates: Information about your wine order status and shipping.

● Wine Club communications: Updates related to your club membership and shipments.

● Promotional offers: Exclusive deals, new releases, or invitations to special events.

● Customer Support: Responding to your inquiries or providing assistance.

Consent for SMS Messages

By providing your mobile number during the order process, at our tasting room, or through our online services, you provide your consent to receive SMS text messages from Gård Estate Wines via its mobile text message provider.

Message Frequency: Message frequency will vary based on your interaction with us, such as order or wine club status. You can expect approximately 2-4 promotional messages per month, plus additional messages for order or support-related communication.

Opt-Out: You may opt out of receiving any or all SMS communications from us at any time. To stop receiving messages or any other SMS text messages, simply reply with the word STOP to any message you receive from Gård Estate Wines. You can also opt out by following the unsubscribe link in our emails, where applicable.

Help & Support: For assistance with our SMS program, please reply with the word HELP to any message you receive from Gård Estate Wines, or contact us directly.

Message and data rates may apply. Please check with your mobile carrier for details on your plan.

Usage Data

We may collect information on how our services are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), type of browser used and its version, pages of our Service that are visited, time spent on certain pages, unique device identifiers, and other pertinent diagnostic data. This data helps us understand how our services are used and to improve them.

How We Collect Your Data

Personal Data is collected in the following ways:

● Online services: Collected through our website (www.gardwine.com), mobile applications, or through affiliate third-party sellers.

● During the order process: When you purchase wine or merchandise from us.

● In-person: When you register or make a purchase at our tasting room or events.

● Wine Club sign-up: When you join our wine club.

● Communication via e-mail: When you send or receive emails from us.

● Communication via SMS: When you send or receive text messages from us.

● Communication via third-party messaging services: Such as Google Messages, WhatsApp, Facebook Messenger, etc., if you choose to communicate with us through these platforms.

● Posts to social media related to the winery: If you interact with us on social media platforms.

● Participation in a survey, contest, or promotional offer: When you voluntarily engage with these activities.

● Reservations by Phone, In Person or Online: Personal data is collected when you make a reservation, place an order, or communicate with us over e-mail, fax, or SMS text. Communication may remain on record for quality assurance and training.

Sharing Your Data

We will not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your personal data with trusted third-party service providers who assist us in operating our services, such as our mobile text message provider, payment processors, or IT support. These providers are contractually obligated to protect your data and only use it for the purposes of providing services to us. We may also disclose your information if required by law or to protect our rights.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

Gård Estate Wines

13000 Rd D SW Royal City WA 99357